Delete Account
Delete your Two Better account
Two Better — an app published by TWOBETTER LTDA on Google Play.
You can delete your Two Better account and the personal data linked to it at any time, either from inside the app or by sending us a request by email.
Option 1 — Delete from the app
1. Open Two Better and go to the Profile tab.
2. Tap Security (Password, privacy, my account).
3. Open the Account tab.
4. Tap Delete account, select a reason and confirm. This cannot be undone.
Option 2 — Request deletion by email
If you can no longer access the app, send a deletion request from the email address registered on your account to info@coldstartharbor.com with the subject "Account deletion". We acknowledge the request within a few days and complete the deletion shortly after confirmation.
What is deleted
Profile data: name, date of birth, gender, photos, documents and onboarding answers.
Activity data: likes, matches and preferences.
Sensitive data collected with your consent (for example, religion) is deleted as soon as consent is withdrawn.
What is kept, and for how long
| Data | Retention period | Reason |
|---|---|---|
| Messages | 6 months after the account is deleted | Fraud and abuse prevention |
| Access logs | 6 months | Brazilian Marco Civil da Internet (Law 12.965/2014, art. 15) |
| Registration records | Up to 5 years after the account ends | Legal obligations and statute of limitations |
Retained data is stored with restricted access and used only for the legal purposes listed above.
For more details on how we process personal data, see our
Privacy PolicyQuestions about your data can be sent to our Data Protection Officer at info@coldstartharbor.com.
Two Better — TWOBETTER LTDA